Dispatch Techs in 2 seconds.
Shyft handles the first minutes of every roadside call. It picks up, builds the ticket and starts routing to your on-call techs in 2 seconds, so the fleet has a live ETA before they think to call back.
Roadside (ERS)
When a truck is down, the fleet watches it get handled.
The call routes to the right on-call tech automatically, day or night. The tech accepts from their phone, and in that same moment the driver and the fleet get a link: who's coming, where they are, when they'll land, and an update if that changes. The driver's location comes in by text. The ticket builds itself.
No one calls anyone back. Your fleet customer just watches the truck come.
- Call picked up and routing started in 2 seconds
- Automatic routing and escalation across your on-call techs
- Live ETA to the driver and the fleet the second a tech accepts
- Every job captured: location, photos, notes, billing, in one record
Speed
2 seconds, not 10 to 15 minutes.
Bars are drawn to scale against 15 minutes.
See it run on a real call.
Book a 15-minute demo and see it run on a real call.